工作面談「問」與「答」(8)
郭曼麗
(作者為紐約州勞工廳就業服務處法拉盛辦公室華人專員)
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關於「舊公司」的問題
大多數的主試者都會先介紹自己的公司，要仔細聽，因為這些資訊會幫助你回答這些問題。在回答這個問題時，要說你喜歡舊公司的一切，你甚至要感謝舊公司教你關於這行業的一些要訣。批評舊公司或舊老板只會顯現你可能是個問題員工，沒有人會雇用問題員工的。所以回答這個問題要簡短而正面，如果真的要講一項缺點，也只能說設施方面的不足。
• What did you like least about your last job?/What have you dislike in your past jobs? (你最不喜歡關於你舊公司哪一點?)
• What are some of the things your superior did that you dislike? (有哪些是你不喜歡關於你的舊上司的?)
1. How was your last employer? (你以前公司怎麼樣?)
2. What did you like most about your last job? (你最喜歡過去的公司的哪一點?)
3. What can you tell me about your past bosses?(你可以告訴我關於你過去老板些甚麼事?)
4. How did you get along with your supervisor? (你和你上司相處如何?)
5. How do you feel about your previous employer? (你覺得以前的公司如何?)
6. May I contact your present/past employer for a reference? (我可以聯絡你目前/以前的公司作參考嗎?)
• I like that they gave me a lot of responsibility. (我喜歡他們讓我承擔很多的責任。)
• I like that they allowed me to grow. (我喜歡他們讓我有成長的機會。)
關於「工作理想」的問題
1. What do you consider to be the ideal job for you? (你認為理想的工作是甚麼?)
2. What are you looking for in this job? (你在這份工作中希望尋找些甚麼?)
3. What are you looking for in your next job? (你在你下一份工作中尋找些甚麼?)
4. What criteria are you using to evaluate the company for which you hope to work?
. . (你用甚麼標準來評估我們作為你想進來公司?)
5. What two or three things are most important to you in your job?
. . (你找工作最重要的兩三個條件是甚麼?)
6. Are you seeking employment in a company of a certain size? Why?
. . (你是否在找某一種規模的公司? 為甚麼?)
7. Which is more important to you: money or the type of job? (錢和工作性質，何者對你較重要?)
8. What two attributes are most important in your job?(哪兩個工作條件對你來說最重要?)
9. What are the most important rewards you expect in your business career?
. . (你在事業上最期待的報償是甚麼?)
關於「失業時日」的問題
1. Why have you been out of work for so long? (你為甚麼這麼久沒有工作?)
2. Why has it taken you so long to find a job? (你為甚麼這麼久還沒有找到工作?)
3. Why haven't you found a position already? (你為甚麼還沒有找到工作?)
• I spent some time re-evaluate my past experience and the current job market to see what direction I wanted to take.(我花了些時間重新評估過去的經驗，及目前就業市場，以決定我將來的方向。)
• I had some offers but I'm not just looking for another job; I'm looking for a career.(我有一些工作機會，但是我並不只在尋找另一個工作，我在尋找一個事業。)
• I made a decision that I enjoy my work too much just to accept another paycheck. So I determined that the next job I took would be one where I could settle down and do my best to make a solid contribution. From everything I have heard about this company, you are a group that expects people to pull their weight,
because you've got a real job to do. I like that, and I would like to be a part of the team. What have I got to do to get the job? (You answer the question, compliment the interviewer, and shift the emphasis from you being unemployed to how you can get the job offer.
(我作了個決定: 因為過去工作都只為了薪水，所以決定下一個工作要找一個可以安定下來，盡力貢獻的工作。我聽說關於你們公司的訊息，都說你們公司希望員工能認真踏實地工作，我喜歡這點，希望能是其中一份子。我要怎樣才能得到這個工作呢?)
這個答案十分周詳，您不但回答了問題，也贊許了公司；並且把強調的重點，由自己的失業狀態，轉移到如何得到這份工作上。
有關「待不久」的問題
公司在招募職員及訓練職員上費時費力，因此很怕聘用不穩定的員工。所以回答此問題時，要強調你會長久在此職位的決心。
1. You've changed jobs quite frequently. How do we know you'll stick around?
. . (你換工作很頻繁我們怎麼知道你會在這裡待得久?)
2. You've been with your current employer for only a short amount of time.
. . Is this an indication that you'll be moving around a lot throughout your career?
. . (你在目前工作的公司很短的時間這是否意味你會常換工作?)
3. Aren't your overqualified for this position? How long would you stay with us?
. . (對這個工作來說，你不會太超過資格嗎? 你會在我們這裡做多久呢?)
• I admit that I had some difficulty defining my career goals in the past, but now I'm quite sure of my direction. (我承認我過去無法確定我的事業目標，但是現在，我非常確定我自己的方向。)
• I learned a lot at the previous job. But it was a small firm, so there was no place for me to grow. This position offers me the opportunity to interact with other departments and fields. Throughout my career, the one thing that has remained constant is my love of learning.
This job would give me the chance to learn so much. (我在前一個公司學了很多，但是那是一家小公司，我沒有成長的機會。你們這個職務，可以提供我與別的部門及行業互相交流的機會。在我的事業當中，保持不變的是喜愛學習的心，這個工作可以給我學習許多東西的機會。)
關於「未來展望計劃」的問題
回答問題時一定要考慮問題後面的問題: 主試者真正想知道甚麼? 在此問題上，主試者希望知道你是否有有雄心、是否有計劃、是否預定目標；主試者也希望知道你對公司有甚麼期待。所以要強調自己會在這家公司作最大的貢獻，但不能說自己想取而代之，成為公司的主管。
1. What kind of work would you like to be doing 2 years form now? (兩年後你想做甚麼工作?)
2. Where do you see yourself in three years? (你想像自己三年後會如何?)
3. What is your long-range objective? (你的長程目標是甚麼?)
4. Where do you want to be 10 or 15 years form now? (從現在算起十到十五年你想成為甚麼?)
5. Where would you like to be 5 years from now? (五年後你想成為甚麼?)
6. What are your goals? How do you plan to reach those goals?
. . (你的目標是甚麼? 你計劃如何達到那些目標?)
7. What are your long range and short range goals and objectives? (你的長程和短程的目標是甚麼?)
8. What do you really want to do in life? (你這一生真正想做的是甚麼?)
9. How do you plan to achieve your career? (你如何計劃實現你的事業目標?)
10. What are your future plans? (你未來的計劃如何?)
• I hope to become very good at my job and perhaps take some schooling to become better. I understand the company will pay the cost of schooling if it is relevant. (我希望在我的工作上做得很好，也希望能進修，讓自己更好。我知道貴公司提供員工進修費，如果是相關課程的話。)
• Although it's certainly difficult to predict things far into the future, I know what direction I want to develop toward. Within 5 years, I would like to become the very best ____ your company has. I would like to become the expert that others rely upon. And in doing so,
• I feel I will be fully prepared to take on any greater responsibilities that might be presented in the long term. (雖然很難預測未來的事，我知道我想發展的方向。五年之內，我希望成為您公司最好的______。我希望成為別人可以信任的專家。這樣做，我相信在長期來看，我會準備好承接更大的責任。)
• I'd like to take more responsibility in ______. (我希望在______部門能承擔更多的責任。)
• Five years from now I see myself continuing to work hard and doing the best possible job I can. (現在算起五年，我知道自己會很努力工作，盡我可能把工作做好。)
• From my research and what you have told me about the growth here, it seems that operation is where the heavy emphasis is going to be. It seems that is where you need the effort and where I could contribute toward the company's goals. (根據我的研究，及您告訴我關於這家公司的成長，「運作」是重點所在，我想那正是您達成公司的目標所需要，也是我能貢獻之處。)
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