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| Enterprise Service > Help > Membership FAQs |
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FAQs : |
Q : | What is a user ID? |
A : | Your user ID is a unique name by which other Excite Classified customers identify you, and which you use to login and create your contact information. |
Q : | How do I select a user ID and Password? |
A : | When selecting a user ID, you will want to select something that is easy to remember. If you find that you are having problem
selecting a user ID ( your desired user ID has already been selected ), you may want to try the desired user ID along with a sequence of number.
For example: If you would like to use the user ID John you might try using John777. By adding a number sequence, you are more likely to select a user ID that is unique and has not
been selected by someone else.
Your Password should be something you can easily recall but is not related to your user ID. We suggest that you select a password that is different from your user ID. Many users will also select a password includes a sequence of numbers. This makes
it more unlikely for any other persons to be able to access your information. |
Q : | Can I change my password? |
A : | Sure, from your account profile page, select Change Password under profile. You'll be guided through the process of changing your password. |
Q : | What would I do if I forget my user ID and password? |
A : | Please click forgot link. You'll need to enter your email address and answer the security question you selected during registration. We will e-mail you user ID and password. |
Q : | How can I close my account? |
A : | If you no longer wish to use the Cinmo's service, then do nothing, Your account will remain inactive until you wish to utilize the service again. |
Q : | Can I update my business information? |
A : | From your account profile, you can make the necessary changes any time as you like. |
Q : | What is my Account Profile? |
A : | Your account profile lets you create the personal information with your Cinmo's membership. Access it from your account profile to create or change your password, business, products or shipping information. |
