FAQs :

Q :

What is your user ID?

A :

Your user ID is a unique name by which other Excite Classified customers identify you, and which you use to login and create your contact information.

Q :

How do I select a user ID and Password?

A :

When selecting a user ID, you will need to select something that is easy to remember. If you find that you are having problem selecting a user ID ( your desired user ID has already been selected ), you may want to try the desired user ID along with a sequence of number.

For example: If you would like to use the user ID John you might try using John777. By adding a number sequence, you are more likely to select a user ID that is unique and has not been selected by someone else.

Your Password should be something you can easily recall but is not related to your user ID. We suggest that you select a password that is different from your user ID. Many users will also select a password includes a sequence of numbers. This makes it more unlikely for any other persons to be able to access your information.

Q :

Can I change my password?

A :

Sure, from edit my profile page, please re-enter your new Password under profile.

Q :

What would I do if I forget my user ID and password?

A :

Please click forgot link. You'll need to enter your E-mail address. We will e-mail you user ID and password.

Q :

How can I close my account?

A :

If you no longer wish to use the Cinmo's service, then do nothing, Your account will remain inactive until you wish to utilize the service again.

Q :

Can I update my business information?

A :

From your account profile, you can make the necessary changes any time as you like.

Q :

What is my Account Profile?

A :

Your account profile lets you create the personal information with your Cinmo's membership. Access it from your account profile to create or change your password, business, product or shipping information.